Frequently Asked Questions

Where can I find directions to the car park?
The most up-to-date directions to the car park can be found in the confirmation email after you’ve booked. However, you can also find directions and arrival information on each page about the car park on our website. Just click the “info” button on the results, or browse to the car park from the relevant airport page.

How can I see a confirmation of my booking?
A booking confirmation is sent to you by email almost immediately (check your spam). You should have one from the supplier you booked with, with full instructions for the car park. You can print this email and use it as your parking voucher.

Can I amend or delete my booking if I decide not to travel?
In most cases, unless your booking is a super saver, non-flexible or non-refundable option, you should be able to amend or cancel it up to 24 hours before the booked arrival time but a fee may apply. See our suppliers’ rules on amendments and cancellations and check with them for the most up-to-date terms and conditions.

Why is a week 8 days and 2 weeks 15 days with Airport Parking?
Airport parking companies charge from midnight on a 24 hour basis. The charge made by the car park is per whole or part day, regardless of your time of arrival.

Why should I book in advance?
Booking your airport parking in advance can usually save you up to 60% off the drive up price. You can compare deals, read reviews and make a decision in your own time rather than just turning up at whatever car park has a space and paying inflated prices to do so.

What is a gate price/drive-up price?
This is the price that the car parking company charges per day if you arrive on the day and pay there and then. They can change this price at any time, so by running a quote and booking with Airport Parking Shop you can guarantee the price you’ll pay, as well as usually saving quite a bit of money!

Is the owner of the car parks?
No. We make it possible to pre-book online at over 533 different car parks at 31 different locations around the UK. We use our own quote engine to select the best rates from the biggest parking provider in the UK – Holiday Extras. We are impartial, so you can choose the one that’s best for you based on location, price, car park security or availability. If you have a problem with a specific car park, it’s best you contact the provider directly who can deal with your complaint.

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